Folks Survey: 70% of HR Time in Canadian SMBs on Admin Tasks

The 2026 State of HR Survey Highlights the Need for Streamlined HR Solutions in Small and Medium-Sized Businesses The 2026 State of HR Survey Highlights the Need for Streamlined HR Solutions in Small and Medium-Sized Businesses

A recent survey conducted by Folks has revealed that a staggering 70% of human resources (HR) time in Canadian small and medium-sized businesses (SMBs) is being devoted to administrative tasks. This significant finding highlights an ongoing challenge within the HR sector, where the focus on paperwork and routine processes can hinder strategic planning and employee engagement efforts.

The survey underscores the pressing need for SMBs to reassess their HR operations in order to optimize time management and improve efficiency. The administrative burden faced by HR departments not only delays the implementation of critical HR initiatives but also diverts attention from more strategic activities designed to foster a positive workplace culture and enhance employee satisfaction.

Folks emphasizes the importance of leveraging technology and automation tools to alleviate the administrative load associated with HR functions. By adopting modern HR solutions, Canadian SMBs can streamline processes such as payroll management, employee onboarding, and compliance tracking, which traditionally consume a significant portion of HR resources.

Moreover, the survey indicates that HR professionals in SMBs often feel overwhelmed due to these ongoing administrative tasks. The heavy reliance on manual processes can lead to burnout and job dissatisfaction among HR personnel, affecting their overall performance and the quality of services they provide to employees.

This survey serves as a wake-up call for SMB leaders to rethink their HR strategies. By investing in automation and more efficient systems, businesses not only stand to reclaim valuable time but also empower HR teams to devote their efforts towards cultivating a stronger, more engaged workforce.

In conclusion, the findings from Folks’ survey shine a light on the critical need for Canadian SMBs to prioritize the optimization of their HR functions. The transition towards more modern, automated solutions can ensure that administrative tasks are kept to a minimum, allowing HR professionals to focus on strategic initiatives that truly benefit the organization and its employees.